The WhatsApp Chatbot module

The AI-powered WhatsApp chatbot will assist your customers, inform them, request their information, and create a record in your CRM. The entire conversation will be recorded and your team will be notified to get in touch.:

Set goals: Chat with customers to inform them about your products or arrange an appointment with a sales representative.

Capture data: Design conversation flows that ask your customers for data and store each piece of information in a specific field.

Create records as Leads, Cases, Opportunities: Whether for sales or service, records can be stored with the data needed for tracking from the CRM.

Workflows: Send notifications to your team to follow up on customer contact along with the data already entered.

Benefits of WhatsApp Chatbot:

• Automatic: We inform our customers without human intervention. We save staff.
• Data capture: Capture data from the contact's profile for follow-up.
• Create Records in CRM: Create follow-up records such as cases, opportunities, or calendars.
• Help for your agents: Supplement customer service during peak times when we don't have enough people to handle WhatsApp.
• Always available: Allows you to serve customers during times when no agent is available.